Tuesday, October 4, 2011

Visit with Charles in Algona & Winnebago repair bill

We had another early rise this morning at 6:00. By 7:00 we had the RV ready when the technician, Mike, came over to take it to the service area.

Before we started on our trip this year W. T., our friend and landlord in Dothan, asked that we visit a former college professor of his, Charles, who lives near Forest City. Mike called Charles last night and he invited us over for a visit this morning.

We left the Winnebago plant about 8:00 and headed south on US-69 to US-18 and then west to Algona, IA which is a little over 40 miles from Forest City. We called Charles when we were close to his apartment building and he met us outside and then led us up to his apartment.

From Winnebago & Forest City, Iowa

Charles & his wife, Mary Ellen, had lived on some acreage near Bode before selling it and moving to the apartment in Algona. Charles just recently became a widower when Mary Ellen died in August.

Charles had coffee and pastries waiting for us when we got upstairs to his apartment. We had a great time visiting with Charles and before we left, he showed us around his home. He showed us this marquetry picture that W. T. had given him years ago and had been done by W. T.'s father.

From Winnebago & Forest City, Iowa

We stopped outside to take some photos

From Winnebago & Forest City, Iowa

and Charles showed us the church he attends which is just across the street.

From Winnebago & Forest City, Iowa

A few minutes later Charles' daughter, Becky, stopped by to say hello while she was on her lunch hour.

From Winnebago & Forest City, Iowa

We said goodbye to Charles and thanked him for his hospitality and headed back towards Forest City.

On our way through Algona we passed by the Snap-On Tools factory there.

From Winnebago & Forest City, Iowa

We saw a sign for the Hobo Museum in Britt and we decided to go check it out. Unfortunately, the museum was closed and is only open during the summer months.

From Winnebago & Forest City, Iowa

We arrived back in Forest City about noon and decided to go to Hardee's for lunch before returning to the factory to wait for the RV to come back from the service department.

From Winnebago & Forest City, Iowa

We got back to the Winnebago Customer Service Center a little before 1:30. We spent the rest of the afternoon visiting with the some of the other Winnebago customers and talking about the repairs we all were having done. Winnebago is pet friendly and there were several dogs on leashes and even a couple of cats in their carriers in the waiting room. There is so much going on in the service center that Tinker hasn't been able to get any of his daily naps in, so tonight he'll be trying to catch up on them.

More customers came in just before 3:00 which is the time Winnebago requested so the owners would be there when their RV came back from the service area.

After the technician brought our RV back to the service center, Mike met with him and he went over the repairs. They resealed around the clearance lights over the windshield, replaced the Energy Management Module, replaced the seals around the bedroom slide, replaced the living room slide topper torsion assemblies that allowed the material to roll up and adjusted the living slide. They also raised the Hi-Temp Sensor for our Norcold refrigerator (which had been installed too low) and re-insulated the flue. We had had the recall work for the Norcold done back in January at Camping World in Dothan and they had placed the sensor too low and hadn't put the insulation back correctly.

The total bill for the repairs came to $1,844.12. Our extended warranty company, FreedomCare now Camping World Care, paid  $996.20 on the living room slide topper repair and the leak in the bedroom slide. Our share of the repair bill for the rest of the repairs was $847.92, which included the sales tax on the warranty work and our $50 deductible.

We parked the RV back in our campsite and will spend tonight here. Tomorrow we'll stop at the Winnebago Rally Park to dump our tanks and get some water for our fresh water tank before leaving Forest City.

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